RiO is a trusted and robust electronic patient record (EPR) solution utilised by thousands of healthcare professionals to help improve the quality of care, clinical safety and patient experience.

A leader in its field, RiO EPR operates across mental health, community health and child health care settings to support health and care professionals in the delivery of patient-centred care. One of Servelec’s best of breed solutions, RiO focusses on enabling health and care services to share information and improve outcomes for individuals.

Key Benefits

  • Provides a seamless electronic patient record to ensure a holistic picture of the patient
  • Locally configurable features supports healthcare practitioners to deliver care in the ever changing healthcare landscape
  • Enables healthcare practitioners to provide a high quality of care, wherever they are, with a RiO mobile app solution
  • Supports all services delivered by community health, mental health or child health
  • Promotes multi-agency working through integration with GP, social care and acute solutions
  • Supports the individual health index number and the Mental Health Act

Long-term care is at the centre of RiO’s design principles. In addition to providing patient centric functionality, RiO delivers information securely in a browser, portal or on a mobile device. Information can be viewed in RiO across the care settings and shared with other care providers, including primary care and social care, through RiO’s integration solutions.


For more information about RiO, please contact us here, or alternatively email us at

RiO eObservations

With Servelec’s eObservations module, recording observations on paper and manually calculating early warning scores can now become a thing of the past.

Care Settings

Mental Health

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Community Care

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