Abacus manages payments for residential nursing, community homecare and day care. By automating many processes that councils would otherwise perform manually. A secure online portal provides access for care providers to input service delivery and request payments, allowing administration tasks to pass from council’s.


  • Automated adjustments for changes to financial assessments
  • Automated adjustments for changes and corrections to payment rates
  • Removes the need for invoice matching procedures
  • No need to print or manually administer invoices
  • Significantly reduces time spent manually uplifting rates i.e. Personal Assistants, Homecare etc.


  • Direct Payments and administration for managing personal budgets
  • Automated invoice matching based on care plans, preventing over payments
  • Automated payment suspensions when invoices are outside of tolerances that the council has configured
  • Ability to upload electronic service delivery files, reducing manual input
  • Access for Providers to view proposed payments online, download statements and payment details, reducing queries passing to finance teams
  • User defined reporting enabling reports to be adjusted to local reporting

Providers have also benefited from the introduction of Abacus’s on line portal. Accuracy and speed of payments has improved, supporting cash flows.

“We have been using Abacus since the system was installed over 12 months ago. It has helped to streamline our paperwork and reduced the time taken to process, track and record invoices considerably, eliminating associated stationery and postage, resulting in measurable cost, time and efficiency savings. Also, we receive payment in days, rather than weeks”

Malcolm Bonas – Calverton Supreme Day Centre