Servelec HSC, the leading provider of software solutions across healthcare, social care and education, is pleased to announce its new partnership with Social Work Scotland, the leadership organisation for the social work profession in Scotland.

Servelec HSC will work collaboratively with Social Work Scotland to address some of the key challenges and opportunities faced by social work services, and showcase how digital technologies can support person-centred care, improve services and deliver better outcomes.

Servelec HSC’s leading case management solution – Mosaic, is used by some of Scotland’s most influential councils including Dundee City Council, East Lothian Council, Midlothian Council, Scottish Borders Council and Dumfries & Galloway Council.

A number of Servelec HSC workshops and user groups are held throughout the year to ensure the Mosaic system is compliant with Scottish legislation, and continues to meet the specific needs of local authorities in Scotland. 

One of the recent Servelec HSC workshops focused on the new requirements of the Carer’s (Scotland) Act 2016 which came into effect from April 2018.  Working closely with its local authority customers, Servelec HSC created a set of forms and workflows, as part of the Mosaic system’s Best Practice Configuration platform. This initiative supports the Carer Act requirements, and enables Scottish councils to use the new tools in Mosaic to gather the necessary data for the Carer’s Census statutory report.

Working in partnership with Social Work Scotland, Servelec HSC will host a number of events and roundtable discussions in 2018-19, to debate some of the hot topics in social work in Scotland.  With the combined expertise and talent at Servelec HSC and Social Work Scotland, this presents a dynamic partnership to create interoperability across health and social care supported by Servelec’s digital technology suite.

Jane Devine, Director of Social work Scotland said:

“We are delighted to announce this partnership. Too often in social work and social care, we forget about digital because it is out with our comfort zone. Working with Servelec HSC allows us to support our members to think about the huge opportunities there are for supporting people if we combine our policy intentions with digital support from the beginning.

“Our keynote speaker, Hilary Cottam, who is sponsored by Servelec HSC will get this partnership off to a great start with her address:  21st Century Social Work: radical help in a digital age”.

One of the most significant changes in Scotland in recent years is the integration of social care and healthcare services and the formation of Integration Joint Boards.  In the move to achieve health and social care integration, providers are investing in new and innovative ways to redesign their services, underpinned by modern, responsive and sustainable digital solutions to help deliver real benefits to health and social care workers and service users.

Servelec HSC continues to strengthen its health and social care partnerships in Scotland after being awarded the national contract to deliver the Scottish Child Public Health and Wellbeing System with its market-leading electronic patient record solution – RiO.  The new system will support NHS Scotland to deliver the highest standards of healthcare, and support Servelec HSC’s vision, which is to offer a truly single view of the service user with information shared between its solutions.

Nicole Miners, Sales Director of Social Care at Servelec HSC, said:

“With budgets consistently being reduced and pressures to deliver more with less, there remains a number of challenges for social care and healthcare providers. 

“At Servelec HSC, we are really excited to be working in partnership with Social Work Scotland to showcase some of the market-leading initiatives that are taking place in health and social care today, and also share how we have worked collaboratively with our customers across the NHS and local authorities.

“It is important that as a Supplier of critical solutions within Scotland we support the drive to streamline local health and social care recording, and reduce the administrative burden, but more importantly, that our solutions allow service providers to increase efficiencies and improve outcomes for service users with our ‘sharing information, improving care’ approach.”

Alan Stubbs, Chief Executive Officer at Servelec HSC, said:

“We are delighted to announce our new partnership with Social Work Scotland and look forward to working together on some exciting initiatives this year, including a number of events and roundtable discussions.  At Servelec HSC, we share the values of our colleagues at Social Work Scotland which celebrate and promote the contribution and role of professional social work, and encourage collaborative and integrated arrangements to deliver better outcomes for service users.

“With a well-established health and social care footprint in Scotland, Servelec HSC is positioned to support the delivery of the Scottish Government’s integrated digital health and social care strategy.”

Servelec HSC will be exhibiting at the Social Work Scotland annual conference being held on 13 and 14 June 2018 in Crieff. They will sponsor a keynote speak, Hilary Cottam, who will talk about the role of technology in supporting the transformation of the welfare state.