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People in Lancashire will receive better health care and improved communication with their provider through a new, efficient and safe Electronic Patient Record (EPR) System.

Lancashire Care NHS Foundation Trust is working in partnership with Servelec HSC to develop and implement a new EPR to transform the way they deliver care to patients, with the provision of Servelec HSC’s market-leading EPR solution - RiO. The new EPR system will benefit both patients and health professionals by ensuring that when necessary, the relevant parties will have access to reliable patient records.

The RiO EPR system will support clinical staff at the Trust to provide high quality care, at the right time, every time, by enabling access to timely, accurate information about patients. It will improve the safety of healthcare and support clinical decision-making, ensuring that a joined up approach is taken at all times.

The Trust is currently working closely with Servelec HSC to implement RiO to three early adopter teams; the Community Neuro and Stroke Service, Eating Disorders Service and Learning Disabilities Service.  The Community Neuro and Stroke Service were the first service to go live on RiO from February 2018 and are working closely with the Trust’s Health Informatics EPR Project team to realise RiO’s benefits.

The Learning Disabilities and Eating Disorders services will go live on RiO in May 2018.

“The roll out of the RiO system is going well with our early adopter teams and has been effective in enabling them access to timely, accurate information about our patients and to be able to share this with other health professionals involved."

Damian Parkinson, Director of IT;

“The roll out of the new RiO Electronic Patient Record (EPR) system has gone really well within the Community Neuro Team, with the EPR replacing two of the systems that we were previously using."

Helen Farmer, Community Neuro Service Manager;
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We are delighted that the Community Neuro and Stroke Service is now live with our Electronic Patient Record solution – RiO.  It is exciting to be part of this journey as RiO EPR will support the creation of comprehensive clinical information that will be shared electronically within the Trust."

Alan Stubbs, Chief Executive Officer at Servelec HSC;