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Servelec HSC is pleased to announce that its leading EPR system, RiO, has been implemented in Ireland’s largest independent mental health service provider, St Patrick’s Mental Health Services, to deliver the organisation’s new electronic health record solution.

The new electronic health record system, known as eSwift, at St Patrick’s Mental Health Services, will be the first to deliver a fully integrated mental health record in Ireland. The solution marks a significant milestone in modernising change across St Patrick’s Mental Health Services as it will enable service users to have a seamless experience, as well as facilitate service user communication and information sharing between staff anytime and anywhere.

Servelec HSC’s RiO solution will deliver the new eSwift system and support St Patrick’s Mental Health Services to transform the way it provides and records data. Furthermore, the new system will help to streamline workflows and processes at St Patrick’s Mental Health Services to support the delivery of care to its service users. 

RiO is a market leading solution that provides a seamless electronic patient record to ensure a holistic picture of the service user; it enables health services to share information and improve outcomes. The locally configurable features in RiO support healthcare practitioners to deliver care in the ever changing healthcare landscape.

Paul Gilligan, CEO at St Patrick’s Mental Health Services, said:

“In 2017 we have achieved a significant modernising change in our organisation with the development and the implementation of our electronic health record – eSwift. eSwift has given us the opportunity to transform the way we provide and record our care to our service users. It will improve clinical processes, informatics capabilities and work flow efficiencies, enhancing our ability to provide the highest quality care to those who use our service, and our capacity to deliver outcomes based research.

We are delighted to be the first in Ireland to launch a fully integrated mental health record and we are grateful to our service users, staff and all the team in Servelec for their commitment, support and dedication to this project.”

Orla Gogarty, Director of Business Development, ICT and Data Protection at St Patrick’s Mental Health Services, commented:

“The implementation of eSwift with Servelec has been achieved on target due to the professional, hardworking and dynamic relationship developed over the last 2 years. In addition, St Patrick's Mental Health Services and its staff have approached the transformation with energy, commitment and focus. A Strategic project of this scale is always challenging but the clinical, technical and project management skill mix within the eSwift team has been a critical success factor. We look forward to continuing the delivery of the benefits of eSwift to our service users and staff.”

Alan Stubbs, Chief Executive Officer at Servelec HSC, added:

“We are extremely proud that our leading EPR system, RiO, is once again at the forefront of innovation and transformation in delivering mental health services. To be involved in launching the first fully integrated mental health record in Ireland is exciting times for Servelec and for the team at St Patrick’s Mental Health Services. The new system will help to deliver high quality care in mental health services.

“The feedback from users has been really positive and we are very pleased to hear that RiO has been so well received by the team at St Patrick’s Mental Health Services. Thank you to all the teams at Servelec and St Patrick’s Mental Health Services involved in the eSwift project for their continued hard work to ensure a successful system go live.”

The first stage of the system implementation commenced in September 2017 and all the clinics at St Patrick’s will have access to RiO from November 2017.

Servelec HSC will be exhibiting at the annual HISI conference 2017 at Croke Park stadium, in Dublin, on 15 and 16 November 2017.  St Patrick’s Mental Health Services will be speaking about their electronic health record solution during the conference.